Lincy :Hi, my name is Lincy. I'll be happy to help you today.
Lincy :Yes, please call 1-866-749-7538
Me:I'm sorry, I can't call from here, I'll try to ask my question to you
Lincy :Sure.
Me:I've placed an order and it says it will arrive on february, but I'm from Argentina and I sent the items to a friend's house...and he is leaving USA next thuesday
Lincy :Please provide me with the order number, so that I can look into this for you
Me:Order Number: 104-5970523-8863446
Lincy :Thank you for the order number. Please allow me a moment while I research this for you
Me:sure
Lincy :Thank you for waiting.
Me:no problem
Lincy :I have checked the order and it seems that Wilton Baby Theme Cookie Cutter 4 Piece Set is not in stock and is back ordered, this is the item holding the order.
Me:oh I see
Lincy :Would you like to cancel it so that the rest of the order ships out earlier.
Me:sure, I can make that?
Me:or you will cancel that in the order?
Lincy :I'll do it for you now.
Me:and another order says it will arrive on April, is a cooking book, is out of stock too?
Lincy :I'm sorry but that item is out of stock and will only be delivered in April.
Me:Oh, it's ok
Lincy :I have canceled the item, I'll send you and e-mail confirmation for the cancellation.
Lincy :Will it be fine with you?
Me:Perfect.
Lincy :Is there anything else I can do for you today?
Me:No, that would be all, thank you so much =)
Lincy :Thanks for visiting Amazon.com. Have a nice day!
Me:you're welcome, and you too!
Lincy :Now the order will be delivered between Jan 20, 2011 - Jan 21, 2011.
Me:great, thanks =)


